Privacy Policy

At Airemar Worldwide Sdn Bhd (1548232-D), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, job title, and other relevant business details.
• Logistics Information: Shipment details, delivery addresses, and tracking information.
• Payment Information: Bank details or other financial data used for billing purposes.
• Communication Data: Emails, chat logs, and other forms of correspondence.

2. How We Use Your Data

We collect and process your personal data for the following purposes:

• To provide and manage our logistics and supply chain services.
• To communicate with you regarding your orders, shipments, and inquiries.
• To manage payment processes and invoicing.
• To improve our services and ensure efficient operations.
• To comply with legal obligations or protect our legal rights.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To fulfill the contract we have with you.
• Legitimate Interests: For business operations, including managing our services and enhancing user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Consent: When you have provided explicit consent for specific purposes (e.g., marketing communications).

4. Sharing Your Data

We may share your personal data with third parties in the following cases:

• Service Providers: To logistics partners, carriers, and payment processors essential for service delivery.
• Legal Authorities: When required by law, regulatory bodies, or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy or to comply with legal obligations. Afterward, we securely delete or anonymize the data.

6. Your Rights

Under GDPR, you have the following rights:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to legal or contractual constraints.
• Right to Restriction: You can ask us to restrict the processing of your data in certain circumstances.
• Right to Data Portability: You can request that we transfer your personal data to another organization.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

7. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. For more information, please refer to our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and where appropriate, notified to you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Airemar Worldwide Sdn Bhd
Email: enquiry@airemarworld.com
Phone: +6013-533 6774